FAQ

How to Contact Us:  The quickest way to contact us is through Facebook messenger. We are AOS Design on Facebook.  If you do not have Facebook, please email us at aosdesign@charter.net.  You can also leave a voice message at 636-821-1807.  If you need a fast response, emailing us through our Facebook page is the quickest way. Plus your order/shipping details are also uploaded to Facebook messenger.

Custom and personalized orders:

We can possibly change the size of a ring or resize a necklace for an extra cost. We will also design something special for you but the cost starts at $600. We can also do items in 18kt gold and replace crystals with diamonds. Serious inquiries only. Typical cost for this type of item is $1500-$25000.

Care instructions:

Please keep all jewelry items from getting wet and if they do get wet, please wipe it dry. You will receive care guidelines with your purchase.

Wholesale orders:

We do not offer wholesale pricing.

Returns:

We must be contacted with any issues and return must be approved. Items must be received within 7 days.